Shipping Policy
Everything you need to know about how and when your order arrives.
Your Order Journey
Order Placed
You receive a confirmation email with your order details.
Processing & Dispatch
We verify your order, prepare packaging, and hand it over to our logistics partner. You receive a tracking number by email.
Shipped from the United Kingdom
Orders are fulfilled from our UK fulfillment partner. Allow 2–5 business days for tracking updates to appear after dispatch.
Delivered to Your Door
Your order arrives in the United States. Delivery times are estimates and may vary based on carrier or customs processing.
Shipping Costs
Free shipping on all U.S. orders. No minimum order value required. If stated as included at checkout, no additional shipping charge will apply.
Shipping Origin
All orders are shipped from our fulfillment partner in the United Kingdom, processed through trusted international logistics partners.
Address Changes
If you need to update your shipping address, contact support@powease.co within 12 hours of placing your order. Once an order has been dispatched, address changes are no longer possible.
Delivery times are estimates and not guaranteed. Delays caused by carriers, customs clearance, or incorrect address information are outside our control. Customers are responsible for providing accurate and complete shipping information.
Questions About Your Shipment?
Our support team is happy to help with tracking updates and shipping inquiries.
Contact support@powease.co →