Privacy Policy

1 Information We Collect

1.1 Personal Information

Information you voluntarily provide when placing an order or contacting us, including:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details (processed securely by third-party payment providers — we do not store full payment card information)

1.2 Technical Information

Automatically collected data, including IP address, browser type and version, device type and operating system.

1.3 Usage Data

Information about how you interact with our website: pages viewed, time spent on pages, click behavior, and referring or exit pages.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site functionality, analyze performance, and improve user experience.

2 How We Use Your Information

• Order Processing: To process, fulfill, and deliver your orders
• Customer Support: To respond to inquiries and provide assistance
• Shipping & Fulfillment: To coordinate delivery through logistics partners
• Payment Processing: To complete transactions via secure payment gateways
• Website Optimization: To analyze site performance and improve usability
• Marketing (Optional): Only if you opt in to receive promotional emails

3 Information Sharing

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties strictly for operational purposes, including fulfillment and logistics partners, payment processors, email communication services, and analytics tools.

We may also disclose information if required by law, legal process, or to protect our rights, users, or business from fraud or abuse.

4 Cookies and Analytics

Cookies help us improve functionality and understand how visitors use our site. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

We may use third-party analytics tools to measure traffic and site performance.

5 Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

• Request access to the data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent for marketing communications

To exercise these rights, contact us at support@powease.co.

6 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

7 Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy. Certain records may be retained longer to comply with legal, accounting, or regulatory requirements.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9 Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10 Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected by updating the “Effective Date” at the top of this page. Continued use of the website constitutes acceptance of the updated policy.